Description
Feedback for Sensory Support Services
Feedback for Sensory Support Services system. Designed to collect the views of parents/carers, schools and organisations. The system uses a simple set of questionnaires. You can then present the results and responses on a ready formatted spreadsheet.
Customer Feedback for Sensory Support Services.
This pack offers a straightforward way to collect and collate data. Evaluating the impact of the Service’s provision for both for children and young people with sensory impairment. All Local Authority Services undergo this ongoing process. To review the quality of service delivery and make improvement. The response of these feedback group is an important part of understanding. Identifying if the Service’s provision is fit for purpose. Particularly important where staff work across schools, nurseries, pre-school and in the home. Achieving a view of provision across these areas assists in evaluating support services.
First section, the pack offers four simple questionnaires. Provided as Word documents. Aimed at stakeholders these questionnaires cover four areas of service delivery:
- Children and young people with sensory impairment
- Parents/Carers
- Schools and early years settings
- Partnership services
Results and responses
Second section is for the collation of results and responses from stakeholders. Input into a ready formatted simple spreadsheet making the task easy and quick to do.
The third section is to plot the individual responses made by stakeholders on simple charts. This is the opportunity to gather anecdotal statements from children and young people. Plus, the views from parents/carers, schools and early years settings and other services. There is a chart for each stakeholder to share their celebration comments allowing inclusion of comments on areas for improvement.
Benefits
- Provides actual data to enable identification of strengths and weaknesses.
- Simple system to collect feedback from stakeholders in preparation for local inspection.
See our Vision Firendly Mark Award established to enable special schools to be recognised and awarded for demonstrating best practice and a commitment to providing appropriate and accessible curricula and environments to children and young people with vision impairment.
